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Response

An organisation’s biosecurity plan should always include details of how to act in the event of an incident, accident or emergency. This relates both to internal arrangements as well as to arrangements with emergency services outside the organisation.

Basis

The ICT and power continuity plan of an organisation ideally consists of three plan phases:

  • Plan phase 1, crisis management: activate and initiate steps to manage the crisis and/or continue the organisation's activities;
  • Plan phase 2, continuity management: the continuation of the main activities of the organisation;
  • Plan phase 3, recovery: returning to regular day-to-day operations.

Good practices

The ICT and power continuity plan of an organisation ideally consists of three plan phases:

  • Plan phase 1, crisis management: activate and initiate steps to manage the crisis and/or continue the organisation's activities;
  • Plan phase 2, continuity management: the continuation of the main activities of the organisation;
  • Plan phase 3, recovery: returning to regular day-to-day operations.

Draw up an emergency plan that describes which measures must be taken for which calamities.

Include biological calamities in the emergency response plan.

Discuss and determine how aftercare will be arranged.

Organise meetings with external organisations and reach agreements on what to do in cases of emergency.

Organise and describe which types of emergencies have to be practised, and indicate the frequency of these practice runs.

Analysing incidents and complications on department and organisation levels provides systemic lessons for an improved security culture. Each department may be provided with a decentralised reporting committee. Meetings may be held annually, in which both central and decentralised reporting committees exchange experiences that may be important to the entire organisation. Professionalising and combining the registration of incidents of all departments provides an overall picture of the organisation, and thus showing the high-risk processes at each department.

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